Viva Braid

Refund and Exchange

The store carries out the exchange, return of goods and cancellation of the order

Contact me within 5 days after delivery
Send the goods back within 5 days from the date of delivery
Cancellation request is possible within 3 days after purchase

The following items are not subject to exchange and return

Due to the peculiarities of these goods, if they are delivered without damage or have no defects, the store does not return the following goods:
Individual and personal orders
Perishable products (for example, food or flowers)
Downloading electronic materials
Discounted goods

Terms of return
The buyer pays the shipping cost of the product upon its return. If the item is not returned in its original condition, the buyer is responsible for any reduction in the value of such an item.

Do you have any questions about your order?
If you have any problems with the order please contact me